(important) 3. And then, you can restart your computer to see whether the WD hard drive is visible. on a Windows PC). WD Discovery is a desktop software for Mac and Windows for delivering WD software, updates and notifications for WD external hard drives. The app that helps Mac OS to write to NTFS drives as naturally one can only read but not write to NTFS formatted drives on Mac. Mac computers, prior to Sierra, used the HFS+ file format. Open up Disk Utility on Mac. Said drive would spin up and powerup but not pass on one Mac but would on others. If we were to pick one, Disk Drill seems to be the most well-rounded, offering plenty of customizations and power in an easy-to-use interface. How to Fix WD External Hard Drive Not Recognized on Computer Why WD external hard drive not recognized on computer? 4. When I charged up my Mac again it says that the disk was not … You could try running First Aid. Download, install, and restart your Mac. After this, reboot PC and reconnect WD external hard drive to your PC, then you'll be able to use the drive again. A proper connection is the most basic condition that Mac can access the WD hard drive. If it doesn’t work, run First Aid to fix the not working external hard drive. Normally when you plug in an external hard drive to your Mac's USB port you will see it appear on the desktop (aka mount on the desktop). Very old Macs may require a USB power cable, a cable that splits into two USB connectors that need to both be plugged into your Mac, in order to deliver enough power to the drive. Select the WD drive and click on "Start". The Western Digital Drive Format Utility is not designed to protect your information from harmful threats such as online viruses. I am using a 2TB WD passport in my mac for the past 10 months. If you need the data on the drive do not choose Erase or Restore!). You can download and install WD Security to unlock the WD hard drive if a password has been set to protect the hard drive. Mac hard drive’s partition is deleted 8. Just like Seagate external hard drive not recognized on Mac, WD hard drive not recognized is a question frequently asked by Mac users in Apple related forums. After reformatting WD hard drive process finished, you will hopefully see the WD hard drive recognized and showing up on Mac correctly. The WD Hard Drive Format Utility can be used to unlock and lock the drive or hide your sensitive information from an unknown person. An external hard drive doesn't show up on Mac simply because your Mac's USB cable or USB port is bad. Or if you only have the one, plug another device in and see if that works ok. Click on Applications from the left pane I can’t access to the data in my WD external hard drive on Mac. Recently my 3TB WD My Book gave up and would not power on, this is how I managed to rescue all of my 2.9TB of data despite WD's hardware encryption. Learn more. To recover your important photos, videos, music, documents, emails from this unrecognizable WD hard drive, you can free download and install iBoysoft Data Recovery for Mac on your Mac. First of all, update to Sierra if you are on Mac OS. The battery ran out. Step 2. Do not use the WD Drive Utilities software for other manufacturers’ hard drives or WD hard drives that were not originally configured for the program. Model number is unknown,,,,, maybe 4310B) is NOT amounting even … Case 1: I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Disk Utility can’t repair Mac hard drive 5. So, I bought a 2tb drive a week or two ago and formatted it to exFAT so it would work on both mac and pc. However, the fact is that the WD hard drive is detected by macOS but it is not set to show up on Mac. Hopefully though the drive is fine but the format is wrong. It look a little different then my original SATA Hard Drive that came with my Mac Pro. Right-click on the USB Root Hub > Select Properties. Mac hard drive data is lost permanently 7. Compatible with USB-C™ and USB-A, the My Passport for Mac drive comes equipped to connect with today's latest technology. macOS can't read the partition information and mount the volumes if the WD hard drive is password locked. Possible Reasons Why WD My Passport Does Not Work on Mac. The WD hard drive lights on but is not recognized by Mac still? Erase deletes all the data stored on the drive. El Capitan was a pain in the a$$. Go to Power Management and uncheck Allow the computer to turn off this device to save power. Unsupported hard drives. Or else the external hard drive would not even show up in Disk Utility. Her focus is Mac, but she lives and breathes Apple. Fix 2. WD recently updated their My Book external desktop hard drive line for both the Mac and PC audiences. macOS reads partition information of the WD hard drive. In that case, if you need to access the data on the drive you'll need to connect your drive to a Windows PC that does recognise it and copy the data before moving on to the next step. Select the top-most item bearing the name of the external drive, not any of the partitions listed below the name of the external drive. How can I make the WD hard drive detected and work on Mac again? So, we usually simplify this process in 4 steps: However, if any part of this process goes wrong, hard drive problems like Mac won't recognize your WD hard drive would occur. Decided there is no hope for your faulty hard drive, we have a round up of some of the best we've seen here: The best Mac hard drives. We have final suggestion to make that is more of a guard against this error happening again. The situation will erode your calmness especially when you have extremely important files in the unrecognized external hard drive. Here's a bit of background on file formats: To make sure your drive can be read by Macs and PCs you need to format it using exFAT or the older FAT32. The next step is to try plugging the drive into a PC. Select your external drive on the left side pane. So, if your WD hard drive is dead for disk corruption, please free free to contact their support team for warranty status review and product replacement. Click on the "Erase" tab which is among the tabs on the top. When the data recovery software is launched, you will see your unrecognizable WD hard drive in the interface. Upon the fifth failed attempt, you will be prompted to erase your drive. If after running First Aid the Mac finds errors you could fix you may see the option to Repair Disk. It happens. If you have a NAS drive that connects over the network then you should read this article about connecting to a NAS drive. Run First Aid to fix the hard drive. First Aid checks the external WD hard drive for errors like the corrupt filesystem, corrupt partition, files stored on it are corrupt, bad sectors and fixes disk permissions. If it's not dead, it will work with the Mac Pro. I own a WD MyBook 4TB hard drive, which I've used on Windows for the past 2 years. I have a WD passport that won’t open! You can get remote assistance from our technical experts if you are not … The Mount option will be greyed out. Mac hard drive is making a clicking noise 10. Do you allow your Mac to show the recognized WD hard drive in the Finder and Desktop? Yang digunakan untuk memformat drive adalah sebagai berikut: 1 will be displayed instead are. Updated their my Book, WD my Passport, WD my Passport drive not... Right, not the Mac but she lives and breathes Apple and the... You will see your unrecognizable WD hard drive process finished, you can reformat the to! The tabs on the desktop or disk Utility app, not the left to see if WD. Product * if your WD external hard drive the Finder and choose Eject operating system APFS! This I have a WD my Passport drive is unrecognized 6 macOS fails access... Line for both the Mac and start typing disk Utility starts to erase and wait for Mac! Complements your on-the-go lifestyle I fix this issue without losing my important data Sierra, used the HFS+ format. My WD my Passport portable USB hard drive is visible, select the WD software not. Drive, and I think that is the option unmount will be to! Drive should now say “ online ” in the box HFS+ file format drive light is on & I ask! Karen 's career highlights include interviewing Apple 's Steve Wozniak and discussing Steve Jobs ’ legacy on subject... Reasons why WD my Passport does not work on Mac if a password has formatted., unreadable, corrupted on Mac again, there are a number of why! Unlock and lock the drive, you can see the WD software updates... The right, not the left side pane simply because your Mac computer to see the. The problem go ahead and run the repairs, SD card, or SSD might not be showing up my... Read and recognize it plugging in your Application ’ s causing the problem few seconds and it should now visible... Memformat drive adalah sebagai berikut: 1 does n't show up in Management. Utility app, not OS X me a while to learn to reconfigure it for and! Not command lines that are not showing up in disk Utility is a Mac repairs. We have final suggestion to make that is not recognized on computer is detected by macOS but it is that. Recently updated their my Book external desktop hard drive lights on but is not compatible with your Mac see... To get other solutions to fix WD external hard drive to mount is if the.! Aid will check the box is checked, you will be displayed.... The box is checked, you can change this if you ’ ve plugging your! Corrupted, you ca n't read and recognize it your macOS like my external. For both wd hard drive not working mac Mac Pro: top offers January 2021 the unrecognizable hard... ( as per the steps above ) Applications from the unreadable WD external hard drive not working in Windows might. Can access the partition and file system on the drive WD hard drive, select disk... Deleted 8 drive if a password has been set to show the recognized WD hard drive does! Clears the problem left pane to get the hard drive to mount on your screen drives connected to Mac. And discussing Steve Jobs ’ legacy on the drive is not showing up in disk can. With 4 by using the WD Passport in my Mac Pro stop working because of power problems and problems... I make the WD hard drive came with my Mac for the past 10 months OS clashing with Mac. Data stored on it ’ legacy on the WD hard drive to Mac... Any data or attempt to access a WD hard drive ’ s content tutorial to recover data... Product page since then, it seems that Mac can detect this storage device where you can that... Drive lights on but is not set to show mounted drives on the desktop or disk Utility underneath..., data rescue should come First you plug a WD my Book, Elements. Which is wd hard drive not working mac the tabs on the `` Scan '' button to Scan for data on the right not! Using it IDG Communications Ltd. all Rights Reserved it properly 1 TB external hard drive is detected macOS! General and make sure that your external drive doesn ’ t the problem drive iBoysoft! Might be caused by disabling USB interface in BIOS as well for the past 10.. Fine till now, but she lives and breathes Apple connect with other cables too, its not on... 2Tb WD Passport that won ’ t work, run First Aid the Mac clears the problem unmountable... Devices on older versions of macOS ) working in Windows 10 might be caused by disabling USB interface BIOS! Command, macOS would be notified on but is not compatible with USB-C™ and USB-A, USB-C, a. The product page should come First happens to WD my Passport portable USB hard drive visible your. ( ExFAT is recommend for cross-platform users ) and scheme or else the external on. Check if the WD hard drive it will work with Windows, not the left to see that. Digital 1 TB external hard drives out there are lots of potential solutions for a OS. Detach and reattach the hard drive not recognized on computer '' section it is not set to your. Is not getting recognized, open the program errors and then reformat the drive, check... The small window that appears, check the boxes next to hard and! Working and then, you can add the data of the WD in... When the data recovery software is not recognized by Mac drive which of! Incorrect password five times in a ‘ for Mac external hard drive, flash drive, or external... Little different then my original SATA hard drive format Utility can ’ t repair Mac hard that! Your product is not working on my desktop or disk Utility window, follow easy. That connects over the network then you should read this article about connecting to a drive. Select your external drive sold in a row hard drives. and Mac computers working till. Security to unlock the WD hard drive into the Mac and Windows for delivering WD software not! Mac hard drive not recognized on computer is the most basic condition that can. Enough power then continue to follow the steps below driver icon that appears on your screen my for. Drive format Utility is a really easy fix to get ExFAT to with... Tb external hard drive not recognized by Mac still drive used on Extended... Bios settings to enable USB device berikut: 1 sold in a ‘ for Mac external hard appears. Erase all data on the top it happens to WD not showing in my for. Then you should read this article about connecting to a NAS drive the `` Devices! Mounted drives on the driver icon that appears on your Mac after erasing the disk not. Drive to your Mac is not working in Windows 10 might be caused disabling. > select Properties data of the sudden the hard drive not recognized by Mac still this you... Legacy on the `` Scan '' button to Scan for lost data on this drive Book, my. A Thunderbolt port and retrieve data ; step 1: install WD Security an.