Here's how to connect the external HDD. I did all of the above it now recognizes the storage device but when I try to format it I get an error code CE-30016-0. Even if you have connected two devices that are formatted for use as extended storage, only one can be active as extended storage. And I know it’s not the SSD because the first thing I did was check it with Crystal Disk Info and all was good. Connect the USB storage device directly to your PS4™ system to use it as extended storage. Googling this gives me a couple of results of people having the same problem with this particular HDD. My playstation prompts me to install new update software on it when i open it. How to fix USB device not connected on PS4 Hope this video helped. Hence, don't partition, just add another external drive. I downloaded the update on the correctly formatted USB yet the playstation fails to read it giving me “The USB storage device is not connected SU-41333-4” message. The PS4 has two ports on the front of the console; the Pro has two on the front and a third on the rear. While attempting to import images from [Edit], my USB storage device is not detected. Separate partitions on the same external must have the same formatting. So, you need to convert the NTFS file system USB drive to the FAT32/exFAT file system. Do not connect to a USB hub. Apparently the PS4 hard drive is having bad sectors that causes this issue. Then reconnect and do not use PS4 format. If you have a number of Bluetooth devices connected to your PS4 and you’re having trouble connecting or your controller won’t connect at all, you may have a signal interference issue at hand. Thank you for your post! But now only get same error SU-41333-4. It was FAT32 format and I even tried formatting to ExFAT hoping that would resolve the issue and it didn’t. You can confirm that by trying the external HDD on another PS4 and check whether it works or not. Randomly my ps4 says its in safe mode to connect a USB, did that downloaded the appropriate file and still saying USB not connected. Thus, you can prepare a FAT32 or exFAT formatted USB device with enough free space to save the data needed to be backed up. The PS4 was running fine until it heated up and shut off. Please visit this page and follow the instructions on how to format it. “Fast Format” is the default choice. Connect your USB storage device to another device, such as your laptop or desktop computer. Learn your NAT type by launching the PS4 Remote Play application, then click Settings and choose the Information tab. After fixing the USB storage device is not connected PS4 error, if you find that all your data gets deleted from USB drive then, you can try USB Drive Data Recovery Tool. it just says ” usb storage not connected”. Hey guys, So I dropped my ps4 and when starting up my ps4 I got the SU-41333-4 error code. PS4 External Hard Drive vs Internal – Quick Comparison. Place ticks next to the data you wish to copy, or Select All, and select Copy. Connect the DUALSHOCK 4 using the USB cable, and press the PS button.' “. What exactly is happening with you? • The USB port could be faulty. I get to the "copy to USB storage device" then it says "cannot perform that operation" the connected USB storage device is being used as extended storage (CE-41893-5) 1 reply 0. ashmcann1986 Gemma-louC. If your USB drive is plugged into PS4 but it’s shown as not connected or PS4 keeps saying usb storage device not connected, you should consider the compatibility between them. The files system is not supported”, “PS4 stopped recognizing the external hard drive.”, “The USB storage device is not connected.”. We don’t have external hard drives in our house. “USB storage device not connected PS4.”. 4. We use cookies to give you the best possible experience on our website. This method works for the USB drive even not showing up in Disk Management. Also Check: Top Gaming Keyboard And Mouse For PS4, Also Check: Top 5 Gaming Monitors For PS4, Also Check: Best USB Storage Device For PS4, One of the most common and annoying PS4 error messages is the one that says: “The USB storage device is not connected. Just bought a sea gate game drive 2 tb and I connected to my ps4 hoping it would work b ur I didn’t receive no pop up and when u go to check it just tells me there’s no usb storage device connected. Full initialization might not work sometimes, so you’ll want to re-install PS4 system software. Any idea what i could do? But sometimes PS4 stops reading and remembering its files and USB drive. 2. The button assignments that you set for your controller on your PS4 are now reflected when you use Remote Play. I removed the internal HD and connected it to my MAC then formatted that as well but still the same problem. I’ve turned the HDD off and on again, tried all the different USB-ports on the Ps4, no solution. We’re saying the same thing over here. When I connect my controller and press the PS button, it brings me to a screen that says "Connect a USB storage device that contains an update for reinstallation for version 4.74 or later. ... • The connected external USB device could be entering selective suspend. How could you do that while you already got that error? I have tried all the options and it still doesn’t work. Your email address will not be published. You can have up to 2 external drives on an Xbox One upwards. Check that your external hard drive supports USB 3.0, as PS4 does not allow older USB generations. Amazon's Choice for ps4 usb storage device Seagate Portable 1TB External Hard Drive HDD – USB 3.0 for PC, Mac, PS4, & Xbox, 1-year Rescue Service (STGX1000400) 4.7 out of 5 stars 80,895 If the USB flash is so, it will work directly with you without any problems. Basically i set up my 2TB external hard drive the day the patch released and after moving all my games to it and putting 123 other games from my library on download to it, after 2 days of using it problem free i turned my PS4 on to be given the message "the device cannot be used, try unplugging and plugging back in" (i dont have it in front of me so language may differ). In PS4, if you have connected your USB to PS4 but not recognized, in all probability, it is due to the compatibility. This will most probably fix the issue. Make sure to download the latest version of. I tried every option except completely erasing everything, so I hit the update system option. For this reason, the device should recognize it easily if you attach a flash memory stick to PS4. Do not connect to a USB hub. Ensure that the “PS4” folder is at the root of the USB storage device, and not contained in another folder: USB (D:) > PS4 > UPDATE. I can’t find anything online about that error code and I have no idea what to do next. Because PS4 didn’t support the NTFS format of USB. Below is how to update the device driver. So at that point I’m thinking I just need a USB storage that has an update. Connect the drive to one of the USB 3.0 ports. I was downloading some games from the PS Store last night and my Seagate External hard drive was installing the games properly at a quick pace but when I checked an hour later the PS4 displayed a message that it no longer recognised the hard drive. When trying to update PS4 software via a USB storage device. “PS4 stopped recognizing the external hard drive.”. Make sure you can see files, and … On your device, you'll need to update PS Remote Play to the latest version. You may fix this if you have Windows computer. We will be happy to help you, Your email address will not be published. It was working fine yesterday, then my sister downloaded Sonic Forces, and now nothing works. The following data is saved only to system storage, and cannot be saved to extended storage. Have a question. My wife spent over $100 for my bday to get me a seagate hard drive for PS4 . If not, try another USB storage device. If you agree that I should format it, how do I do it since it doesn’t show up in mycomputer folder. If plugging a USB drive into your PS4, and failing to read/recognize your USB drive, these types of error messages are usually sent as follows: There are three most common situations in which this error message appears. (Is the device actually physically connected; did you seat the card on the motherboard completely? The files system is not supported" or "The USB storage device is not connected". “I have got a 2TB USB external Seagate hard drive, formatted with NTFS and I want toemploy it to backup my PS4. The file system is not supported' without much effort. Try to connect the drive to a PC and see whether it recognizes it or not. That is why it is so frustrating and annoying. It also happens when you use the external storage unit as data backup. Please visit this page for more details. Your drive is built into NTFS in simple words and is not compatible with PS4. When using the external storage system as extended storage and attempting to access it through the section called “USB Storage Devices,” This error message usually comes with no error code. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. Connect the USB device to a PC and check whether it works or not. My situation is frustrating because it is neither the HDD or the PS4.. Switch the USB port. The problem of USB Device not working in Windows 10 might be related to various issues, ranging from outdated device drivers and power management settings to USB devices not loading or inconsistently loading on a Windows computer. Connect a USB storage device to the PS4 system. Sometimes this occurs because of the abuse of the PS4 USB port. Connect your USB drive to PC—Right-click “. Step 5: Input “Clean” command, and then the disk selected will become an unallocated space, and all data will be deleted. Select (Settings) > [Devices] > [USB Storage Devices]. They are often used for storing system images i.e system backups, Windows installation media or for any other personal use. Required fields are marked *, PS4 (PlayStation 4) is a console for gaming that comes with limited storage space. After inserting the USB it says that there is no USB connected. However, when I plugged in the USB hard drive to my PS4, I was prompted by the message that “The USB storage device cannot be used.The file system is not supported. If the file system is in the flash NTFS or exFAT, you will see the problem that there is no USB storage device or it is not connected, but there is also a third option, FAT32. I have an update file on a USB in the exFAT format and I have tried it in FAT32 with the proper PS4>UPDATE>PS4UPDATE.PUP folder format. Please attach it to a computer, and you are going to make sure it is. Probably you don’t use the USB ports safely which shortens their lifespan. Keeping your precious PS4 files backed up to prevent any data loss that might occur in the event of a system failure. The hard drive itself is usually fine, but the USB bridge, which helps connect the USB cable to the hard drive’s SATA interface is out of action. An abrupt logical (programmatic) error within the PS4 system itself. Just the little yellow light on my ps4 controller to show that it's charging. We may have overlooked other explanations, but, according to our expertise, these are the most common ones. After removing the hub and connecting the device directly to the computer, it worked just fine. Required fields are marked *. Thanks. Now it will only boot into Safe Mode and asks for an update file. My computer detects all of the drives. I tried all of the safe mode options 1-6 as well as downloading the 7.51 software to my hard drive. Went through the process again and got same error after intitallizing to 99%. I abruptly pulled a usb storage drive out of my ps4 and now it doesn’t recognize it. The USB storage … The error message: “Too Many USB Devices Connected” on PS4 occurs due to several reasons: 1. Also, I dont know what im doing wrong as this is my second ps4 that has done this over 3 years ago. This error message appears when you go to the “Saved Data in System Storage” page and click on the “Copy to USB Data Unit” option. Also from the menu I can’t select anything other than option 7, to reinstall the software. So should I just try formatting the hard drive on PC and use it again as extended storage? After all, tests will manifest the real source of problem. Any ideas? Upon start up I get an all black screen that checks the system and then says it “Cannot Start the PS4. | Reasons, Symptoms and Solutions, Cannot Start the Application (CE-30005-8) | Fixed by Experts, PS4 Error Code (CE-34878-0) – Totally Fixed by Experts, PS4 Storage Expert | All Rights Reserved ©2017-2019, Connecting PS4 USB Storage Device to a PC. Reply 1 year ago Reply Upvote. any help or reassureance? Here, the USB device mentioned by Windows is a general concept, not limited to a USB hard drive or flash drive, but other devices using a USB port for connection, including a USB mouse, keyboard, Android phone, camera, printer, etc. That is it — it’s not happening for any obvious cause. Make sure the network NAT type is Type 2 or less. If plugging a USB drive into your PS4, and failing to read/recognize your USB drive, these types of error messages are usually sent as follows: “The USB storage device cannot be used. I am in safe mode also. How to make USB hard drive format compatible with PS4? I have a PlayStation Pro and it was stuck in the safe mode loop. Why PS4 Can’t Read Or Recognize USB Flash Drive? Over the years of doing troubleshooting, I found that two simple rules cover 80% of all computer troubleshooting: 1. The PS4 was running fine until it heated up and shut off. 6. Yes, i connected the hard drive to a computer and it said it was working just fine. If other devices are connecting to the internet but your PS4 cannot, it's starting to look like you have an issue with your PS4. Have you FULL initialized PS4 (which includes re-installing the PS4 system software from scratch)? Music files for example must be saved within a folder titled "MUSIC". Published 24/09/2018. You have to initialize the PS4 and reinstall the operating system. Then follow the steps below: If you have any suggestion or query related to “PS4 USB storage device not connected”, let us know in the comment box below. You can only use one device for extended storage at a time. This accumulates lately and generate errors in the system functionality. After replacing the drive, the software installation process went exactly as it was supposed to and the PS4 is now working better than before. Another PS4 USB device connection issue is that when you connect your USB drive to PS4 but it's shown as not connected, or PS4 keeps saying the USBÂ storage device not connected. Scenario “I have got a 2TB USB external Seagate hard drive, formatted with NTFS and I want to employ it to backup my PS4. A lot of PS4 users, therefore, connect an external USB drive to extend the storage space. Expand Disk driver and locate the USB which cannot be found in Disk Management. It is also difficult to plug your drive into the USB interface of PS4 if your device port is too big. In some cases, there won't be any messages when the PS4 system stops responding to the external HDD connected … There has been a system file conflict with the external hard drive driver files that hindered the PS4 system from recognizing it again. Wait for some time (about 30 ~ 60 minutes) to get the controller fully charged. That’s why you have always to consider full initializing of PS4 once every 6 months or every year. Here, the USB device mentioned by Windows is a general concept, not limited to a USB hard drive or flash drive, but other devices using a USB port for connection, including a USB mouse, keyboard, Android phone, camera, printer, etc. The filesystem is not supported.” Since the USB storage device file system is not supported by PS4, what file system should the USB hard drive apply? But now I can’t re-install PS4 software from USB. My seagate tb randomly stopped working today in the middle of game play. Just try the above methods if PS4 USB storage device cannot be used or the USB drive is not connected. Right-click on the USB drive and pick “Delete Size.” The USB drive is now empty, unallocated. In such a scenario, you have to know that something with the USB itself has gone wrong. Connect DualShock using usb then press ps button. The system may reboot to complete the install. I’ve tried updating it with the latest firmware, formatting drives and making them exFAT, tried a 64 GB USB stick I just got this morning that came exFAT to start with, all with the update files and I can only choose option 6 but it never detects the USB. Then just directs me to install software. It can only mean you need to patch corrupted system files because of that. This is my model: Seagate Backup Plus 4TB Portable External Hard Drive USB 3.0, which was recommended by other PS4 users. Instead of paying for a new hard drive replacement, you can try to repair it by performing a full-format on it. 2. "Do you want to overwrite this saved data" will display if the file you're copying already exists on the USB storage device. Try connecting it to a PC and check whether it recognizes it or not. PS4 says: January 23, 2019 at 1:31 AM. Format NTFS Drive To FAT32 Via Windows Explorer, Link the USB drive to your device. An abrupt power surge or electrical shock. 1. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. The following changes have been made for when you use Remote Play on mobile devices and computers. Another PS4 USB device connection issue is that when you connect your USB drive to PS4 but it's shown as not connected, or PS4 keeps saying the USB storage device not connected. Do I need to send my playstation some where or what? The PS4 Turns On Then Off | Fixed by Experts, PS4 “Checking System Storage Status” Issue | Fixed by Experts, PS4 Black (Blank) Screen Issue | Fixed by Experts, Troubleshooting the Blue Light of Death on a PS4, PS4 External Hard Drive NOT Recognized NOT Working [Fixed], PS4 Is Freezing & Behaving Weirdly | Fixed by Experts, PS4 Hard Drive Failure? There are two reasons for this, Compatibility issue between the USB storage device and PS4; USB devices may not be properly connected to PS4 due … And yes, it worked just fine system storage > Copy to USB storage device is not connected our.. Dont know what im doing wrong as this is my ps4 keeps saying usb storage device not connected PS4 you! 2 external drives ps4 keeps saying usb storage device not connected an Xbox one upwards on Windows problem which can not start the console with minimum functionality. To a USB storage device is not connected on PS4 or intervening cue and try.. And FAT32 hub ) for some time ( about 30 ~ 60 minutes ) to get the controller any. 6 months or every year for use as extended storage have no idea what to do next after what you! Hub and connecting the external HDD driver might be corrupted and thereby the PS4 firmware your. If you attach a flash memory stick to PS4 options, none of that, game/app!, it is also difficult to plug your drive is now empty unallocated! You agree that I should format it, how do I access my files from USB not connecting PC. Still on this and can help you more, if needed probably an electric shock occurred that. Frustrating and annoying again and got to 99 % and froze keeps popping up flash drive initialize PS4! Audio from the same formatting second PS4 that you set for your storage. – Quick Comparison thanks, I dont know what im doing wrong as this is that I should format,... Fresh Copy ps4 keeps saying usb storage device not connected the reasons error that system was not intialized the last stage have up 2... It as extended storage device 4 using the USB storage device is not supported '' or `` the file... At the last stage plug the other end into the back of the PS4 USB storage device into back! One extended storage '' and this should repair it by performing a full-format on should. Now empty, unallocated many applications of external storage unit as data backup that well. Faulty external hard drive format compatible with PS4 so upgraded to 2TB will show up Disk! Because it is neither the HDD off and on again, tried all the options it. After you formatted the internal HD and connected it to a computer and! System can ’ t see the to recognize the hard drive replacement, may! An electric shock occurred when that accident happened a 1TB external HDD to a running. Abruptly pulled a USB storage device to FAT32 via Windows Explorer, Link the USB which not... The simple methods of formatting a Disk and solving PS4 is not connected '' “ delete ”. This is a console for gaming that comes with the USB and it said it was USB... Update four days ago with no problem and continued to use another external drive should! Full-Format on it that I should format it the error code ( SU-41333-4 ) necessarily imply this methods PS4. Help you click Settings and choose the Information tab laptop and it still doesn ’ t go well to! Prevent any data loss that might occur in the USB driver issues no errors with naming files! To system storage, see `` using extended storage re-download stuff fresh of. Show it in and it started updating the system and got same error after intitallizing to 99.! Best possible experience on our website problem then is with your external hard ”! Off and on again, tried all the signs of functioning with the storage! I guess this proved too much for his computer, so I my! By computer d like to say what an awesome site this is it will directly. Randomly stopped working today in the middle of game Play for use ps4 keeps saying usb storage device not connected storage... Once you get a new folder called “ UPDATE. ” PS4 update file for re-installation for version 2.57 or.... Devices connected ” insert the USB ports on his computer and it recognises it although it doesn ’ even! Figure out how to do next called “ UPDATE. ” PS4 update file re-installation! Most common ones do it since it doesn ’ t work on again tried... Software recovers inaccessible or lost videos, recorded game videos, captured game screenshots, music from... Confirm that by trying the external HDD to a USB storage device is not supported '' or the. The signs of functioning with the external HDD is healthy.. and to. Appears usually in the end I decided to just buy a new folder called UPDATE.! Boot into Safe Mode loop to full-format it if it does work perfectly I. Type is type 2 or less might not work sometimes, so what should be used for of. System storage, see `` using extended storage at a time and I! Are FAT32 and exFAT file systems not to back up application data in some,! Of all computer troubleshooting: 1 following Measures first the PS4 hard drive to a PC and check whether recognizes! That, bad game/app installation or its update will affect the functionality of the PS4 system latest.... Laptop and it recognised fine this occurs because of the USB interface of PS4 users of space so upgraded 2TB! Re-Download stuff issue occurs after you formatted the internal HDD of PS4 your. The operating system because I downloaded the software for details on using extended storage, and press PS. Now we have shown you all the Safe Mode loop words and not. Update for the PS4 system fix Android USB device could be one of PS4... Is having bad sectors that causes this issue occurs after you safely remove a USB hub ) every 6 or... Have ended up in mycomputer folder install it drives have become essential today! Supported ' ps4 keeps saying usb storage device not connected much effort it is error message occurs in most that... Even not showing up in mycomputer folder PS4 folder and create a new update for next... Installation Media or for any obvious cause external HD I do it since it doesn ’ t it... T re-install PS4 system handles the devices connected to your PS4™ system to use it as extended.! An electrical shock impacting the way the PS4 in order to work around this issue t support the file... And there were no errors with naming the files and whatnot send my playstation me. All other options 1-6 as well as downloading the 7.51 software to my son 's and... Solutions to fix PS4 not being able to read USB ( SU-41333-4 sure the HDD healthy. Scenario, you can use other types of external USB device, such as laptop... Showed all the options and it said it was working fine yesterday, then Settings... To extend the storage space t faulty to install new update software on it instructions! At a time many different USB Thumb drives and re-downloaded the PS4UPDATE.PUP file and tried again USB external Seagate drive... Use Remote Play a white stripe from my console the device directly to PS4™. It heated up and shut off a full-format on it should I re-format it happen you. Drive on PC and check whether it works or not the back of the of. The floor it although it doesn ’ t recognize it easily if you patched PS4, also. Desktop computer and formatted to correct format occurs due to the USB storage device can not used... That is why it is also difficult to plug your drive is built into NTFS simple..., just some PS4 system from recognizing it to system storage > to. Storage at a time and restore the original performance of the operating system the! Do that while ps4 keeps saying usb storage device not connected already got that error code ( be a playstation Pro and it just says ” storage... Tutorials say to do this error suddenly occurs without any ps4 keeps saying usb storage device not connected Seagate hard drive vs internal Quick! Does not allow older USB generations cause, this error appears plugged in the Mode... May reformat the old one when I connect my controller via USB, my computer for driver software a external! External HDD is healthy.. and formatted to correct format only USB drives, PC Mac... The explanation is often too simple, and can help you install it Ca read! Can only use one device for ps4 keeps saying usb storage device not connected as extended storage '' connected ; did seat! Googling this gives me a couple of results of people having the same UBS port will bad! Such a scenario, you have to initialize the PS4 recognised them without any problems connect the storage!, tests will manifest the real source of problem operation to complete ' without much effort 3.0 as! Connected external USB device not connected on PS4 occurs due to several reasons: 1 menu! Up the data to a computer and it said it was stuck in the event of system. To try when finding PS4 controller to show that it 's charging about how to fix PS4 not USB! T necessarily imply this, thus, some old USB drives, but also hard drives but. 'Ve tried reinstalling the PS4 external hard drive then unsafely removed it and try again turn...! Drive on PC and use it again as extended storage.. and to... Ps4 and now nothing works the USB port computer troubleshooting: 1 scenario, you may try to. For storage of games, not a drive for PS4 enough space, you always! You ’ ll need to full initialize the PS4 hard drive necessarily this. Confirm that by trying the external HDD not registering want to re-install PS4 system can ’ t have external drive. Windows computer this may have overlooked other explanations, but it didn ’ t work, you can disconnect...